in Management from Kellogg Graduate School of Management, Northwestern University. America’s Preferred Home Warranty is dedicated to helping families lessen the burden of unexpected expenses by paying towards the repair or replacement of any covered appliance or home system that malfunctions under normal conditions of use. A home warranty can protect you in case of a major failure within your home; such as with kitchen appliances, plumbing, furnace, air conditioning, septic, roof, water heater, trash compactor, water well pump, attic and exhaust fans, electrical systems and more. Regular maintenance is essential for keeping a house functioning, but occasionally a malfunction can occur that requires repairs or replacement to restore the situation. Your America’s Preferred Home Warranty agreement will assist with the cost of large, unexpected repairs required when any covered systems fail due to normal wear and tear. I do not think that anyone "needs" a home warranty. That being said, when I bought my first home it was great to have a home warranty. The couple that sold the house to us offered a year of HMS home warranty to us, and it was really great. We live in FL, so when our AC went out, it was a relief to know that we were covered. That being said, you need to really do your homework to know exactly what is covered by your warranty. You also need to keep up with regular maintenance for your appliances so that way they won't be considered "neglected" and that will not be covered by your warranty. Mismatched systems where the indoor and outdoor units were not properly matched to each other in capacity or efficiency for proper operation; andd. Undetectable pre existing conditions which are defects or mechanical failures that could not have been detected by a visual inspection and/or simple mechanical test. A visual inspection of the covered item verifies that it appears structurally intact and without damage or missing parts that would indicate inoperability. A simple mechanical test is defined as turning the item on and off to ensure that it is operational. While turned on, the item should operate without causing damage, irregular sounds, smoke, or other abnormal outcomes. I have had ahs for about 5yrs now overall the service has been good, I have had good and bad contractors,one i had for my a/c was terrible, the tech did not seem like he wanted to do the work and lied about access to my house, when i called the company re their tech they took up for him, the next time i had a/c problems i told ahs i did not want that company and was given a different company, this company was very helpful and professional.

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So I called 2 10 and they did the same thing again.